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Health Guarantee

Our Health Warranty

At the Puppy Patch we take great pride in providing the best puppy health warranty around. With over 25 years experience placing puppies into loving homes, we make sure our puppies come from knowledgeable, responsible breeders who are held to our high standards. Our warranty supersedes every other health guarantee offered by any other pet store, home breeder or online seller, Guaranteed!

The Puppy Patch offers a free vet check with every puppy. You must have your puppy seen by a licensed veterinarian within 3 days of purchase. If your veterinarian states in writing that the puppy has become ill within 15 days due to a serious illness that existed in the dog on or before delivery or within one year of purchase in the case of hereditary or congenital the purchaser may:

For the first year

(1)Return the dog to the pet dealer for a refund of the purchase price, plus sales tax, and reimbursement for reasonable veterinary fees for treating the dog in an amount not to exceed the original purchase price of the dog, plus sales tax.

(2)Exchange the dog for a dog of the purchaser’s choice of equivalent value, providing a replacement dog is available, and reimbursement for reasonable veterinary fees for treating the dog in an amount not to exceed the original purchase price of the dog, plus sales tax.

(3)Retain the dog, and reimbursement for reasonable veterinary fees for treating the dog in an amount not to exceed the original purchase price of the dog, plus sales tax.

Any care covered under our health guarantee must be performed by a veterinarian approved by Pups & Pets. Reimbursement may be in the form of store credit.

Purchaser’s duties requisite to remedy

Notify the pet dealer as soon as possible but not more than five days after the diagnosis by a veterinarian licensed in this state of a medical or health problem, including a congenital or hereditary condition and of the name and telephone number of the veterinarian providing the diagnosis. Not having your puppy checked within 3 days will void this warranty. Purchaser must surrender registration papers when making a hereditary or congenital claim.